Privacy Policy
Data Controller
1. Information We Collect
We may collect the following types of information:
Personal details – such as your name, address, phone number, and email address.
Horse-related information – including your horse’s name, age, health, and training history.
Payment information – for processing transactions (securely handled and never stored in full).
Website usage data – such as IP address, browser type, and pages visited (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
Provide and manage our livery, training, and related services.
Communicate with you about bookings, updates, and enquiries.
Process payments and issue invoices.
Maintain accurate records for legal and business purposes.
Improve our services and website experience.
3. Sharing Your Information
We will never sell your personal data. We may share your information only when:
Required by law or regulation.
Necessary to deliver our services (e.g., with vets, farriers, or transport providers you have approved).
Using trusted third‑party service providers (e.g., payment processors, website hosting) who are bound by confidentiality agreements.
4. Data Storage and Security
We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.
5. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Ask us to correct or update your information.
Request deletion of your personal data (subject to legal obligations).
Withdraw consent for certain uses of your data.